Frequently Asked Questions
What is the difference between open Editions and limited editions?
Open Edition Prints, the prints currently being offered through this website, are printed by a hand-picked third party company on popular media with a much faster turn-around time than I can achieve. The prints are unsigned and un-numbered, but will look fabulous. Each media type being offered for our open editions has been tested and the prints are covered by my satisfaction guarantee.
Limited Edition Prints are printed by me personally, or are produced under my direct supervision if printed especially large, and are strictly limited in quantities of no more than 18 prints (tracked by a database). They are signed and come with Certificates of Authenticity (paper editions are also stamped). Limited Edition prints are produced on media personally selected to produce the print as I visualized the scene when creating the image. Limited Editions will be available for purchase on this website at a later date. To inquire about purchasing a limited edition print now, please use our contact form.
What is your SATISFACTION guarantee?
Simply put, if you're not happy, I'm not happy. Within 72 hours of receipt of your print, contact me to let me know about the issue and I will begin efforts to make things right. I do not provide a refund based on customer preference. However, I will provide a replacement at no charge for any orders damaged in shipping. You may be asked to return the print in the exact manner in which it was shipped at your cost, but only if necessary.
How long does it take to make my print?
Turn-around times to produce an Open Edition print depend on the type of print. The following are estimates for each type of open edition print offered. Domestic shipping usually takes 1 to 7 days.
|Print Media|| Production Time Estimates|
|Paper prints (unmounted)||1 Day|
|Mounting/Framing for Prints||5 Days|
|Canvas Prints||2 Days|
|Acrylic Prints||8 Days|
|Metal Prints||5 Days|